About Our Services
What services does Bacon offer?
We provide plumbing, drain and sewer, heating, air conditioning, and electrical services.
What areas do you serve?
We proudly serve the entire Dallas-Fort Worth area as well as the Greater Houston area.
Do you offer emergency services?
Yes, we provide 24/7 emergency services for urgent plumbing, drain and sewer, HVAC, and electrical issues.
Do you offer maintenance plans?
Yes, we offer maintenance plans through our Friends & Family Plan. This plan is designed to help keep your plumbing, HVAC, and electrical systems in peak condition year-round. For more details on the benefits and schedule of our Friends & Family Plan, please contact our customer support.
Scheduling & Appointments
How do I schedule a service appointment?
You can schedule a service appointment by calling our office at (972) 460-3977 or booking online through our contact us page.
How soon can you schedule a service appointment?
We offer same-day service whenever possible to address your urgent needs.
What should I do to prepare my home before a service visit?
To ensure a smooth visit, please clear the area around the service location, secure pets, and provide access to necessary utility shut-offs if applicable.
Pricing, Payment & Financing
What forms of payments do you accept?
We accept cash, major credit cards, and financing options for larger projects. Contact us to confirm accepted payment methods.
Is there a dispatch fee for service?
Yes, we charge a $39 dispatch fee for service visits. However, this fee may be waived if you proceed with the recommended repair. This fee is also waived for all members of our Friends and Family Plan. Contact us for questions on pricing.
Do you offer financing or payment plan options?
Yes, we offer financing options to help make larger repairs or system replacements more manageable. Reach out to us for more details on available plans.
How do you handle unexpected additional work or costs during a service?
If additional issues arise during a service, our technicians will discuss your options before proceeding. We provide upfront pricing and ensure you approve any extra work before we move forward.
Warranties
Do you offer a satisfaction guarantee?
Absolutely. We stand behind our work with a customer satisfaction guarantee. If you’re not completely satisfied with our service, let us know and we’ll make it right.
What warranties do you offer on your services?
Our warranties vary by service. Typically, we cover parts, labor, and repairs, but details depend on the work performed. For specifics, please review the warranty for your service or contact our customer support.
What should I do if I need to file a warranty or guarantee claim?
Simply contact our customer service team via phone at (972) 460-3977 or email us at info@everyonelovesbacon.com. We’ll guide you through the process promptly to address any concerns.
